Contact Us 

Due to high volume of orders, it may take longer than usual for us to respond. We are working diligently during this critical time and we appreciate your patience.

Get in touch with NapForest

Can’t find the answer you’re looking for? Send us a message here and we'll be happy to assist you.

Thanks for contacting us. We'll get back to you as soon as possible.

FAQs

Have a quick question?
Check out our FAQs below for a quick answer.

Email us

Frequently asked questions

Have questions? We’re here to help

How long does shipping usually take?

We're dedicated to delivering your order to you as swiftly as possible. Given high demand, orders are currently taking 3 to 5 days to process and our standard shipping typically takes 7-14 business days, depending on your location. Read our Shipping Policy for more information. 

What should I do if there is a problem with my order?

We want you to be absolutely thrilled with your purchase! If for any reason you're not completely satisfied, we offer a straightforward 30-day money-back guarantee. This means you have 30 days after receiving your item to request a return. Read our Returns Policy for more information.

How can I get in touch with customer support?

Our dedicated customer service team is here to help! If you have any questions or need assistance with your return, please don't hesitate to contact us by using the form above, or emailing us at hello@napforest.com.